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Business Email – basic settings

In this article, we will introduce the basic settings of the Business mail service. You will learn how to manage e-mails and calendars, how to adjust the settings of default folders so that they correspond, for example, with your e-mail client, or where to setup the signature of your emails.

E-mails

You can find an overview of e-mails in the left menu after clicking on the envelope icon.

You will see an overview of the emails in the Inbox.

To see other folders in the mailbox, including Sent mail, Sorted messages, Trash and also manually created folders, click on the Inbox field on the top.

You can find the Add Folder option at the bottom of the folder overview.

You can create a new e-mail by clicking the +New button in the upper panel on the left.

The basic layout of the incoming mail is adjustable according to personal preferences in the settings panel.

Calendar

The Calendar can be found in the left menu under the Calendar icon.

In the Calendars section, multiple calendars can be created if needed, using the Add folder/Add calendar button. These calendars will be completely self-contained and can have their own events, or they can be shared between multiple accounts and users, who can insert their own events into them.

When creating the new event, you have the option of setting up the time, notification and adding additional guests – it can also be an external e-mail address.

To create an appointment, just click on a specific time – once for simple creation and twice for advanced options. Alternatively use the +New button.

Contacts 

You can find the contact directory in the left menu under the contacts icon.

After clicking on the contacts icon, you can create contacts (via +New button), groups of contacts and save the required information such as e-mail address, phone number, notes, attachments and many other things.

The Business Mail service offers a possibility of creating a distribution list using the + New button – which is located in the upper left menu. 

The distribution list is used to create the regular list of recipients—for example: teammates, customers, employees, and the like — to whom you want to send bulk mail.

Default folders

You can find the option to change the default folders, which can then be downloaded by e-mail clients using XLIST, in the Settings -> General -> Default folders section.

Signature setup

The signature that will be automatically or manually inserted into the newly created e-mail can be set in the Settings -> Mail -> Signature section. In these settings, you can create multiple signatures if needed. By default, the signature is created in the HTML format.

If you want to add your logo or image to the signature, it is necessary that the given image is freely available on the Internet. For example, you can use a free image hosting service and then enter the URL for the image in the URL field.

If you have created several signatures, you can use the pencil icon directly when creating a new e-mail to select the specific signature.

Smart attach

Business mail is set to send attachments dynamically by default. This setting means that the attachment is uploaded to your documents and a link to access the attachment is sent to the recipient. This allows you to send attachments that are larger than the server normally allows you to send or receive.

If you would like to turn off the default setting to send attachments directly, this can be done in Settings > Mail > Mail compose. There it is possible to find the “Use standard attachment” option, which you just need to set to YES

Changing the email format HTML/Text

You can make the change for all newly created e-mails in the section Settings -> Mail -> Mail Compose -> Message format.

If you want to change the e-mail writing format only for the specific message, it can be done by clicking on the gear wheel when creating the message -> Editor mode.

Updated on November 28, 2024

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