Guide for beginners
WebSupport allows you use several payment options to pay for your services, although the payment options may differ depending on the type of the service. This guide explains what options are available and what type of payment we recommend.
Bank transfer
Payment can be done via bank transfer based on payment details on the proforma invoice which we send in the e-mail as an attachment.
Make sure to enter correct variable symbol. Without it the payment will not be automatically paired with the service.
You can pay via link in the email
or via WebAdmin interface after selecting the proforma invoice > pay> internet banking:
Pay by card
This option serves as fast and flexible form of payment. The payment is received to our account immediately after so you don’t need to wait until the bank transfer is processed.
With the use of credit or debit card you can set either automatic payment or pay one-time. The advantage of automatic payment is that the sum will be removed automatically which will save your time and unnecessary repetition of manual payment via internet banking.
First payment and setting up the automatic payment
- After you log in to the WebAdmin go to the section Invoices
- Select the proforma invoice and select Pay
- Select the option to Card payment
- After selection you will be redirected to a secured bank portal that handles the transaction. Enter the 16-digit number of your card, expiration date and CV code.
- Wait until you are redirected back from the bank portal to our website, otherwise the payment may not be processed correctly.
You can pay by card straight from the proforma invoice sent to your e-mail address. Simply select whether the payment is from new/remembered card and if you want to enable automatic payment (first option).
For monthly payment of the hosting by card the only available option is to use automatic payment.
Credit payment
Credit system serves for faster and more flexible payment of the service – it is the quickest way to pay for your services. It is well suited for businesses with no credit card available or businesses with large number of services where the only invoice for accounting is the invoice for recharging the credit.
Credits can be purchased via WebAdmin. After login go to your account by selecting your Username -> Credits where you can see the current amount of credit on your account. Select Recharge credit bellow, set the amount you want and confirm the purchase by selecting Purchase credit. A new proforma invoice will be generated and after its payment the credit will be added to your account. For the accounting purposes the only tax document you need is the invoice for the credit payment.
The payment proceeds the same as payment by card but you will select the “credit payment” option instead. Just like the payment by card the credit can be used for automatic payment as well.
